Mrs Turner is a crotchety old codger who keeps calling for a cab and making the same dialing error that leads her to our telephonic doorstep, then berates us on the phone because we won't send her a cab (even though we patiently try and explain that she's dialed a wrong number). She's as deaf as a post, and stubborn to boot. So now, when she calls us for a cab, we simply take her details and forward them to Phil's Taxies. They have a long history with her, so it's ok.
And funny.