I had a look at my credit card statement online today and I found out that Natwest declined the transaction for the bastard webhost from hell. Initially, they told me over the phone that the transaction would have to clear first before they could initiate a chargeback but since the fucktards actually had our old address on file, Natwest refused the transaction. Interestingly, I've still not heard a peep from them regarding the declined transaction. I just hope that I get something that doesn't come from an automated system so that I can finally sent a vitriolic email to a flesh-and-bone human. ohpleaseohpleaseohplease :)